Our Approach to AI
Our mission is to help teams thrive with healthy feedback. A strong feedback culture relies on trust and human connection. AI can support, but should never get in the way.
Think of our AI tools as your behind-the-scenes assistants. They make your job easier, but leave the personal touch entirely up to you. You are always in the driver’s seat, and can turn off any feature that doesn’t fit your team’s culture.
The Three Pillars of our AI Tooling
Adjustable AI Coaches are visible in the sidebar next to many features, they support interactive chats, and admins can fine tune the Coaches to your needs or create new ones.
Embedded AI Features power up our existing features, for instance in summarizing 360 Degree Feedback, improving Feedback writing, in turning Feedback into Objectives and more.
Our MCP Server makes it easy to connect your preferred LLM to Small Improvements. This way you can use Claude, Gemini or ChatGPT to load your performance data and connect it to other data sources you have.
Adjustable AI Coaches
Our conversational AI Coaches can asses completed work and inspire your staff to make productive changes.
Suggested Talking-Points
A good manager will have no shortage of things to discuss during a 1:1, but even a good manager will forget things that happened half a year ago.
The AI coach can assist. It can remind the manager to verify that prior Review feedback has been resolved. It can also cross-check with the career matrix to suggest training and growth that might have fallen off the manager’s radar.
Adjust It to Your Needs
Coaches are 100% configurable. You can upload background resources to make them more knowledgeable and you can adjust the underlying prompts.
If you are running into recurring challenges or tasks as an organization, you can create your own Coaches from scratch, such as “Ensure at least one talking point is about our values” or “Never create an Objective you already had last year.” The possibilities are endless.
MCP Server
Your Data, Anytime and Anywhere
Using our MCP Server, your staff can connect their favorite AI with Small Improvements, and load and process any data they have access to.
For example, an admin could connect Performance Review ratings from Small Improvements with salary information from their HRIS, and use ChatGPT to analyze trends.
A manager could have Claude create a summary of all upcoming 1:1 meetings action items for their Monday stand-up.
An individual contributor could load upcoming todo-items from Small Improvements into a combined list in Gemini.
Embedded AI Features
Some of our AI enhancements are baked right into the corresponding feature so that the insight shows up exactly where and when you need it.
360 Degree Summaries
Reading through multiple peer reviews takes time, and patterns get lost in the noise. 360 Degree Summaries use AI to surface the key recommendations across all that feedback automatically, so the signal doesn’t get buried.
Swipe for a few more examples of embedded AI features.
Writing Assistant
Focus on the message and let the Writing Assistant handle the delivery.
Put thoughts down on paper and then use the Writing Assistant to polish up feedback, making it more tactful, more actionable, and ultimately, more impactful.
Review Cycle Insight
Uncover high-level trends and common themes that emerge across a Review cycle. AI Insights can also help you notice inappropriate language, spot gender imbalance in feedback, or discover opportunities for cross-team training.
Learn more about Review Cycle Insights.
Objectives Coach
Crafting well-defined and realistic Objectives is no easy task. Enter the Objectives Coach.
We’ll present employees with AI-powered suggestions to refine their goals and stay on track, turning objective-setting from a box-ticking formality to an interactive and ongoing part of their routine.
Deactivate What You Don't Need
We are building AI features that assist rather than replace, and we are doing it with security and responsibility in mind per our AI Policy. None of your data will be used to train AI. And if you’d prefer to deactivate some or even all AI features, you can easily do so:
